47 lines
3.0 KiB
Python
47 lines
3.0 KiB
Python
"""Normalize visual/protocol pending work for display; never authorizes a send."""
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def task_review_state(state):
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state = state if isinstance(state, dict) else {}
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stage = str(state.get('stage') or '')
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send_state = str(state.get('send_state') or '')
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draft = str(state.get('staged_reply_text') or state.get('reply_text') or '').strip()
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delivery_uncertain = send_state in {'uncertain', 'sent_uncommitted', 'unknown'} or stage in {'uncertain', 'receipt_check', 'unknown'}
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protected = delivery_uncertain or send_state in {'sending', 'failed'} or stage == 'sending'
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approved = bool(state.get('approved') or state.get('review_approved'))
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awaiting = bool(state.get('awaiting_review') or stage in {'awaiting_review', 'manual_review'}) and not approved and not protected
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human = bool(state.get('manual_required') or state.get('foreign_draft_text') or delivery_uncertain
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or send_state == 'failed' or stage in {'manual_takeover', 'error', 'failed'} or (awaiting and not draft))
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can_approve = bool(awaiting and draft and not human and not protected and not state.get('cancel_requested'))
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reason = str(state.get('manual_reason') or state.get('review_reason') or state.get('stage_error')
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or state.get('last_error') or state.get('stage_detail') or '')
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if send_state == 'sent_uncommitted':
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reason = '回复已发送但归档尚未完成。请先在企业微信核对发送结果，再转交人工；保留发送记录，不会自动重发。' + ('\n' + reason if reason else '')
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elif delivery_uncertain:
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reason = '发送结果不确定，已暂停自动发送。请先在企业微信核对是否已发出，再转交人工；不会自动重发。' + ('\n' + reason if reason else '')
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elif state.get('foreign_draft_text'):
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reason = '企业微信输入框已有人工草稿，请人工发送或清空后再继续。'
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elif awaiting and not reason:
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reason = '请核对回复草稿后通过并发送。' if draft else '尚无可发送的回复草稿，请人工核对来源消息。'
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elif human and not reason:
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reason = '当前任务需要人工核对，请查看来源消息后处理。'
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can_retry = bool(not awaiting and not protected and not state.get('manual_required')
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and not state.get('foreign_draft_text') and stage in {'retry_wait', 'error'})
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return {'awaitingReview': awaiting, 'canApprove': can_approve, 'needsHuman': human,
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'deliveryUncertain': delivery_uncertain, 'reviewReason': reason,
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'canRetry': can_retry}
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def pending_attention_counts(pending):
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"""Count conversations, regardless of the visible queue filter or page."""
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review = human = 0
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for state in (pending or {}).values():
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if not isinstance(state, dict):
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continue
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flags = task_review_state(state)
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if flags['needsHuman']:
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human += 1
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elif flags['awaitingReview']:
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review += 1
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return {'review': review, 'human': human, 'total': review + human}
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