207 lines
6.3 KiB
JSON
207 lines
6.3 KiB
JSON
{
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"AI_ENABLED": true,
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"AI_DEVELOPMENT_MODE": true,
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"AI_PROVIDER_TYPE": "dify",
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"AI_API_BASE": "http://ai.zhenyangtang.com.cn/v1",
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"AI_API_KEY": "app-TMCZfuo5Jj8lxgbL6shMaDCc",
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"AI_MODEL": "gpt-5.6-sol",
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"AI_USE_VISION": true,
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"AI_FORCE_REMOTE_VISION_EVERY_MESSAGE": false,
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"AI_UI_GUARD_ENABLED": true,
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"AI_CONTEXT_ENABLED": true,
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"AI_CONTEXT_MAX_ROUNDS": 7,
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"AI_COUNTER_INSULT_ENABLED": false,
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"AI_AGENT_NAME": "高兴亮",
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"AI_HOSPITAL_NAME": "甄养堂互联网医院",
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"AI_MAX_TOKENS": 500,
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"AI_TEMPERATURE": 0.35,
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"AI_TIMEOUT": 120,
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"AI_MCP_ENABLED": false,
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"AI_MCP_MAX_ROUNDS": 5,
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"AI_MCP_SERVERS": [],
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"AI_JUDGE_ENABLED": true,
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"AI_JUDGE_MODE": "shadow",
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"AI_REVIEW_RULES": [
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{
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"id": "diagnosis",
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"label": "诊断",
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"keywords": [
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"确诊",
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"诊断",
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"是不是得了",
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"是不是患了",
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"是什么病"
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],
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"enabled": true
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},
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{
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"id": "medication",
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"label": "用药调整",
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"keywords": [
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"加量",
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"减量",
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"停药",
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"换药",
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"能不能吃",
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"剂量"
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],
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"enabled": true
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},
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{
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"id": "complaint",
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"label": "投诉退款",
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"keywords": [
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"投诉",
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"退款",
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"退货",
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"举报",
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"曝光",
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"消协"
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],
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"enabled": true
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}
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],
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"AI_AGENTS": [
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{
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"id": "health-advisor",
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"name": "健康顾问",
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"role": "糖尿病专科医生",
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"description": "血糖、用药、饮食运动、并发症等专业问题",
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"persona": "你负责所有和身体、血糖、用药有关的问题：先接住对方的情绪，再给一两条具体可操作的建议，能落地比讲全面重要。不开处方、不让人自行加减药；出现危险信号时明确提醒尽快就诊。",
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"keywords": [
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"血糖",
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"糖尿病",
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"胰岛素",
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"降糖药",
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"糖化",
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"空腹",
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"餐后",
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"并发症",
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"饮食",
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"运动",
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"头晕",
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"低血糖"
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],
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"rules": [
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{
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"id": "no-encoding-excuse",
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"label": "不许把客户的话说成乱码",
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"type": "forbid",
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"keywords": [
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"系统编码",
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"乱码",
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"无法解析",
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"无法确认具体意思",
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"这串内容",
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"这串字符"
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],
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"instruction": "",
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"reply": "",
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"enabled": true
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},
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{
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"id": "number-is-an-answer",
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"label": "纯数字按数值理解",
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"type": "guide",
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"keywords": [],
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"instruction": "客户只发数字（13、6.8、130）时，那是在回答你上一句问的东西：按上下文当成血糖值、时间点、年龄或病程，接着这个数往下说，并把缺的关键信息问清（空腹还是餐后、什么时候测的）。严禁说它是编码、乱码或无法识别。",
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"reply": "",
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"enabled": true
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},
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{
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"id": "ask-context-once",
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"label": "一次只问一件事",
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"type": "guide",
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"keywords": [
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"血糖",
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"空腹",
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"餐后"
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],
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"instruction": "缺测量时间/用药情况时，这一条消息里只问最关键的那一个，不要一次抛出一串问题。",
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"reply": "",
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"enabled": true
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}
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],
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"enabled": true,
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"priority": 10,
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"updated_at": "2026-09-15T02:58:00+00:00"
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},
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{
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"id": "customer-manager",
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"name": "客户经理",
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"role": "客户经理",
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"description": "挂号预约、面诊链接、订单物流、投诉退款",
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"persona": "你负责流程类事情：挂号预约、面诊安排、订单物流、投诉退款。客户只是咨询时不要抢着挂号；只有明确要约才登记。任何单号、物流状态、预约时间都必须是真实查到的，查不到就说去核实，绝不编。",
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"keywords": [
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"挂号",
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"预约",
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"面诊",
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"链接",
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"订单",
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"物流",
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"快递",
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"单号",
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"发票",
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"退款",
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"退货",
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"投诉"
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],
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"rules": [
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{
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"id": "no-encoding-excuse",
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"label": "不许把客户的话说成乱码",
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"type": "forbid",
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"keywords": [
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"系统编码",
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"乱码",
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"无法解析",
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"无法确认具体意思",
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"这串内容",
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"这串字符"
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],
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"instruction": "",
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"reply": "",
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"enabled": true
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},
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{
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"id": "number-is-an-answer",
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"label": "纯数字按数值理解",
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"type": "guide",
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"keywords": [],
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"instruction": "客户只发数字（13、6.8、130）时，那是在回答你上一句问的东西：按上下文当成血糖值、时间点、年龄或病程，接着这个数往下说，并把缺的关键信息问清（空腹还是餐后、什么时候测的）。严禁说它是编码、乱码或无法识别。",
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"reply": "",
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"enabled": true
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},
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{
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"id": "consult-link-timing",
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"label": "面诊链接口径",
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"type": "reply",
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"keywords": [
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"链接什么时候发",
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"怎么进入面诊",
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"把链接发我",
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"面诊链接"
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],
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"instruction": "",
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"reply": "面诊链接会在面诊时间提前 1 小时发给您，到点前留意下消息就行。",
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"enabled": true
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}
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],
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"enabled": true,
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"priority": 20,
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"updated_at": "2026-09-15T02:58:00+00:00"
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}
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],
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"AI_AGENT_PLAN": {
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"version": 1,
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"mode": "collaborate",
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"primary_id": "health-advisor",
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"active_ids": [
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"health-advisor",
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"customer-manager"
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],
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"updated_at": "2026-09-15T02:58:00+00:00"
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},
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"ARCHIVE_AUTO_BACKUP_ENABLED": true,
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"ARCHIVE_AUTO_BACKUP_INTERVAL_MINUTES": 1
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} |