707 lines
24 KiB
PHP
707 lines
24 KiB
PHP
<?php
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declare(strict_types=1);
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namespace app\common\service\wechat;
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use think\facade\Cache;
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use think\facade\Log;
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/**
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* 企业微信服务类
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* @see https://developer.work.weixin.qq.com/document/
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*/
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class WechatWorkService
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{
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private $corpId;
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private $secret;
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private $contactSecret;
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private $accessToken;
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private $contactAccessToken;
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public function __construct()
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{
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$this->corpId = config('pay.wechat_work.corp_id');
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$this->secret = config('pay.wechat_work.external_pay_secret');
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$this->contactSecret = config('pay.wechat_work.contact_secret');
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Log::info('企业微信配置: ' . json_encode([
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'corp_id' => $this->corpId,
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'secret' => substr($this->secret, 0, 10) . '...',
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'contact_secret' => substr($this->contactSecret, 0, 10) . '...'
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]));
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}
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/**
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* @notes 获取access_token
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* @see https://developer.work.weixin.qq.com/document/path/91039
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*/
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private function getAccessToken(): string
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{
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if ($this->accessToken) {
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return $this->accessToken;
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}
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// 从缓存获取
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$cacheKey = 'qywx_access_token';
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$token = Cache::get($cacheKey);
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if ($token) {
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$this->accessToken = $token;
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return $token;
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}
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// 请求新token
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$url = 'https://qyapi.weixin.qq.com/cgi-bin/gettoken';
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$params = [
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'corpid' => $this->corpId,
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'corpsecret' => $this->secret,
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];
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$response = $this->httpGet($url, $params);
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if (isset($response['access_token'])) {
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$token = $response['access_token'];
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$expiresIn = $response['expires_in'] ?? 7200;
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// 缓存token，提前5分钟过期
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Cache::set($cacheKey, $token, $expiresIn - 300);
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$this->accessToken = $token;
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return $token;
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}
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throw new \Exception('获取access_token失败: ' . ($response['errmsg'] ?? '未知错误'));
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}
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/**
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* @notes 获取客户联系的access_token
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* @see https://developer.work.weixin.qq.com/document/path/92113
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*/
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private function getContactAccessToken(): string
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{
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if ($this->contactAccessToken) {
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return $this->contactAccessToken;
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}
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// 从缓存获取
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$cacheKey = 'qywx_contact_access_token';
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$token = Cache::get($cacheKey);
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if ($token) {
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$this->contactAccessToken = $token;
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return $token;
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}
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// 尝试使用 contactSecret 获取 token
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$token = $this->requestToken($this->contactSecret, $cacheKey, '客户联系');
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if ($token) {
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$this->contactAccessToken = $token;
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return $token;
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}
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// 如果 contactSecret 失败，尝试使用 secret
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Log::info('企业微信-使用 contactSecret 获取 token 失败，尝试使用 secret');
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$token = $this->requestToken($this->secret, $cacheKey, '普通应用');
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if ($token) {
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$this->contactAccessToken = $token;
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return $token;
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}
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throw new \Exception('获取客户联系access_token失败');
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}
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/**
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* @notes 请求获取 token
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*/
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private function requestToken(string $secret, string $cacheKey, string $type): string
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{
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$url = 'https://qyapi.weixin.qq.com/cgi-bin/gettoken';
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$params = [
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'corpid' => $this->corpId,
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'corpsecret' => $secret,
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];
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Log::info('企业微信-获取' . $type . 'AccessToken请求: ' . json_encode($params, JSON_UNESCAPED_UNICODE));
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$response = $this->httpGet($url, $params);
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Log::info('企业微信-获取' . $type . 'AccessToken响应: ' . json_encode($response, JSON_UNESCAPED_UNICODE));
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if (isset($response['access_token'])) {
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$token = $response['access_token'];
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$expiresIn = $response['expires_in'] ?? 7200;
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// 缓存token，提前5分钟过期
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Cache::set($cacheKey, $token, $expiresIn - 300);
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return $token;
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}
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Log::error('获取' . $type . 'token失败: ' . json_encode($response));
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return '';
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}
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/**
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* @notes 获取部门成员列表
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* @see https://developer.work.weixin.qq.com/document/path/90200
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*/
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public function getDepartmentUserList(int $departmentId = 1, bool $fetchChild = true): array
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{
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// 获取部门成员列表使用 external_pay_secret（普通应用Secret）
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$accessToken = $this->getAccessToken();
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$url = 'https://qyapi.weixin.qq.com/cgi-bin/user/list';
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$params = [
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'access_token' => $accessToken,
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'department_id' => $departmentId,
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'fetch_child' => $fetchChild ? 1 : 0,
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];
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Log::info('企业微信-获取部门成员列表请求: ' . json_encode($params, JSON_UNESCAPED_UNICODE));
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$response = $this->httpGet($url, $params);
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Log::info('企业微信-获取部门成员列表响应: ' . json_encode($response, JSON_UNESCAPED_UNICODE));
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if (isset($response['userlist'])) {
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return $response['userlist'];
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}
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Log::error('获取部门成员列表失败: ' . json_encode($response));
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return [];
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}
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/**
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* @notes 获取成员的客户列表
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* @see https://developer.work.weixin.qq.com/document/path/92113
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* @param string $userId 成员ID
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* @param string $cursor 分页游标，上次返回的 next_cursor
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* @param int $limit 最大记录数，最大 100，默认 50
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* @return array|false 返回客户列表数组，权限错误返回false
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*/
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public function getExternalContactList(string $userId, string $cursor = '', int $limit = 50)
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{
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// 生成缓存键
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$cacheKey = 'qywx_external_contact_list_' . $userId . '_' . $cursor . '_' . $limit;
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// 尝试从缓存获取
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$cachedResult = Cache::get($cacheKey);
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if ($cachedResult) {
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Log::info('从缓存获取客户列表: ' . $userId);
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return $cachedResult;
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}
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$accessToken = $this->getContactAccessToken();
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$url = 'https://qyapi.weixin.qq.com/cgi-bin/externalcontact/list';
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$params = [
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'access_token' => $accessToken,
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'userid' => $userId,
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];
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// 添加分页参数
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if (!empty($cursor)) {
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$params['cursor'] = $cursor;
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}
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if ($limit > 0) {
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$params['limit'] = min($limit, 100); // 最大100
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}
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$response = $this->httpGet($url, $params);
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Log::info('企业微信-获取成员客户列表响应 userId=' . $userId . ': ' . json_encode($response, JSON_UNESCAPED_UNICODE));
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// 检查是否是权限错误
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if (isset($response['errcode']) && $response['errcode'] == 48002) {
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Log::error('API权限不足(48002): 请在企业微信管理后台开启"客户联系"权限');
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return false;
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}
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if (isset($response['external_userid'])) {
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$result = [
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'external_userid' => $response['external_userid'],
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'next_cursor' => $response['next_cursor'] ?? ''
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];
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// 缓存结果，有效期5分钟
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Cache::set($cacheKey, $result, 300);
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return $result;
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}
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// 如果没有客户，返回空数组（不记录错误）
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if (isset($response['errcode']) && $response['errcode'] == 0) {
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$result = [
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'external_userid' => [],
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'next_cursor' => ''
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];
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// 缓存结果，有效期5分钟
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Cache::set($cacheKey, $result, 300);
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return $result;
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}
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Log::error('获取客户列表失败: ' . json_encode($response));
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return false;
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}
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/**
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* @notes 获取外部联系人信息
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* @see https://developer.work.weixin.qq.com/document/path/92114
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* @param string $externalUserId 外部用户ID
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* @return array|false 返回外部联系人信息，失败返回false
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*/
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public function getExternalContactInfo(string $externalUserId)
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{
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$accessToken = $this->getAccessToken();
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$url = 'https://qyapi.weixin.qq.com/cgi-bin/externalcontact/get';
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$params = [
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'access_token' => $accessToken,
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'external_userid' => $externalUserId,
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];
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$response = $this->httpGet($url, $params);
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Log::info('企业微信-获取外部联系人信息响应: ' . json_encode($response, JSON_UNESCAPED_UNICODE));
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if (isset($response['external_contact'])) {
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return $response['external_contact'];
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}
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Log::error('获取外部联系人信息失败: ' . json_encode($response));
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return false;
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}
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/**
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* @notes 生成带参数的二维码
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* @see https://developer.work.weixin.qq.com/document/path/90239
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* @param string $scene 场景值
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* @param int $expireSeconds 过期时间（秒），最大2592000
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* @return array|false 返回二维码信息，失败返回false
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*/
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public function createQrCode(string $scene, int $expireSeconds = 2592000)
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{
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$accessToken = $this->getAccessToken();
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$url = "https://qyapi.weixin.qq.com/cgi-bin/qrcode/create?access_token={$accessToken}";
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$data = [
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"action_info" => [
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"scene" => [
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"scene_str" => $scene
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]
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],
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"expire_seconds" => $expireSeconds,
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"action_name" => "QR_SCENE"
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];
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Log::info('企业微信-生成二维码请求: ' . json_encode($data, JSON_UNESCAPED_UNICODE));
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$response = $this->httpPost($url, json_encode($data));
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Log::info('企业微信-生成二维码响应: ' . json_encode($response, JSON_UNESCAPED_UNICODE));
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if (isset($response['ticket'])) {
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return $response;
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}
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Log::error('生成二维码失败: ' . json_encode($response));
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return false;
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}
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/**
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* @notes 获取客户详情
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* @see https://developer.work.weixin.qq.com/document/path/92114
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*/
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public function getExternalContactDetail(string $externalUserId): array
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{
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$accessToken = $this->getContactAccessToken();
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$url = 'https://qyapi.weixin.qq.com/cgi-bin/externalcontact/get';
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$params = [
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'access_token' => $accessToken,
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'external_userid' => $externalUserId,
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];
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$response = $this->httpGet($url, $params);
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if (isset($response['external_contact'])) {
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return $response;
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}
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Log::error('获取客户详情失败: ' . json_encode($response));
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return [];
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}
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/**
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* @notes 获取所有员工的客户列表
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* @return array 所有员工的客户ID列表，格式：[staff_id => [external_userid1, external_userid2]]
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*/
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public function getAllStaffCustomers(): array
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{
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$result = [];
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// 获取所有员工
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$staffList = $this->getDepartmentUserList();
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if (empty($staffList)) {
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Log::info('企业微信-未获取到员工列表');
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return $result;
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}
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Log::info('企业微信-开始获取员工客户列表，共 ' . count($staffList) . ' 名员工');
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foreach ($staffList as $staff) {
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$userId = $staff['userid'] ?? '';
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if (empty($userId)) {
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continue;
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}
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$customerResult = $this->getExternalContactList($userId);
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if ($customerResult === false) {
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Log::error('企业微信-员工 ' . $userId . ' 获取客户列表权限不足');
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continue;
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}
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$customerIds = $customerResult['external_userid'] ?? [];
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if (!empty($customerIds)) {
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$result[$userId] = [
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'name' => $staff['name'] ?? '',
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'customers' => $customerIds
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];
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Log::info('企业微信-员工 ' . $userId . '(' . ($staff['name'] ?? '') . ') 有 ' . count($customerIds) . ' 个客户');
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}
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}
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Log::info('企业微信-共获取到 ' . count($result) . ' 名员工的客户');
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return $result;
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}
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/**
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* @notes 同步所有客户到本地数据库
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* @return array 同步结果统计
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*/
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public function syncAllExternalContacts(): array
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{
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$stats = [
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'total_staff' => 0,
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'total_customers' => 0,
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'added' => 0,
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'updated' => 0,
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'errors' => 0
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];
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// 获取所有员工的客户
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$allStaffCustomers = $this->getAllStaffCustomers();
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if (empty($allStaffCustomers)) {
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Log::info('企业微信-没有客户需要同步');
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return $stats;
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}
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$stats['total_staff'] = count($allStaffCustomers);
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foreach ($allStaffCustomers as $staffId => $staffData) {
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$staffName = $staffData['name'] ?? '';
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$customers = $staffData['customers'] ?? [];
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foreach ($customers as $externalUserId) {
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$stats['total_customers']++;
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try {
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// 获取客户详情
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$customerDetail = $this->getExternalContactDetail($externalUserId);
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if (empty($customerDetail) || !isset($customerDetail['external_contact'])) {
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Log::error('企业微信-获取客户详情失败: ' . $externalUserId);
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$stats['errors']++;
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continue;
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}
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$contactInfo = $customerDetail['external_contact'];
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// 更新到数据库
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$result = $this->saveExternalContact($staffId, $staffName, $contactInfo);
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if ($result) {
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$stats[$result]++;
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}
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} catch (\Exception $e) {
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Log::error('企业微信-同步客户异常: ' . $e->getMessage());
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$stats['errors']++;
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}
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}
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}
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Log::info('企业微信-同步完成: ' . json_encode($stats));
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return $stats;
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}
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/**
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* @notes 批量获取成员的客户详情（支持分页）
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* @param string $userId 成员ID
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* @param string $cursor 分页游标，上次返回的 next_cursor
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* @param int $limit 最大记录数，最大 100，默认 50
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* @return array|false 返回客户详情列表，权限错误返回false
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*/
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public function batchGetCustomerDetails(string $userId, string $cursor = '', int $limit = 50)
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{
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// 生成缓存键
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$cacheKey = 'qywx_batch_customer_details_' . $userId . '_' . $cursor . '_' . $limit;
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// 尝试从缓存获取
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$cachedResult = Cache::get($cacheKey);
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if ($cachedResult) {
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Log::info('从缓存获取客户详情: ' . $userId);
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return $cachedResult;
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}
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// 先获取客户ID列表
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$listResult = $this->getExternalContactList($userId, $cursor, $limit);
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if ($listResult === false) {
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return false;
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}
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$externalUserIds = $listResult['external_userid'] ?? [];
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$nextCursor = $listResult['next_cursor'] ?? '';
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$customers = [];
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// 批量获取客户详情
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foreach ($externalUserIds as $externalUserId) {
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$detail = $this->getExternalContactDetail($externalUserId);
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if (!empty($detail) && isset($detail['external_contact'])) {
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$customers[] = $detail;
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}
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}
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$result = [
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'customers' => $customers,
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'next_cursor' => $nextCursor,
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'count' => count($customers)
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];
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// 缓存结果，有效期5分钟
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Cache::set($cacheKey, $result, 300);
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return $result;
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}
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/**
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* @notes 保存外部联系人到数据库
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* @param string $staffId 员工ID
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* @param string $staffName 员工姓名
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* @param array $contactInfo 联系人信息
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* @return string|false 返回added/updated，失败返回false
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*/
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private function saveExternalContact(string $staffId, string $staffName, array $contactInfo)
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||
{
|
||
$externalUserId = $contactInfo['external_userid'] ?? '';
|
||
if (empty($externalUserId)) {
|
||
return false;
|
||
}
|
||
|
||
// 查询是否已存在
|
||
$model = new \app\common\model\QywxExternalContact();
|
||
$exists = $model->where('external_user_id', $externalUserId)->find();
|
||
|
||
$data = [
|
||
'external_user_id' => $externalUserId,
|
||
'name' => $contactInfo['name'] ?? '',
|
||
'avatar' => $contactInfo['avatar'] ?? '',
|
||
'type' => $contactInfo['type'] ?? 1,
|
||
'gender' => $contactInfo['gender'] ?? 0,
|
||
'unionid' => $contactInfo['unionid'] ?? '',
|
||
'position' => $contactInfo['position'] ?? '',
|
||
'corp_name' => $contactInfo['corp_name'] ?? '',
|
||
'corp_full_name' => $contactInfo['corp_full_name'] ?? '',
|
||
'external_profile' => json_encode($contactInfo['external_profile'] ?? [], JSON_UNESCAPED_UNICODE),
|
||
'update_time' => time()
|
||
];
|
||
|
||
// 构建跟进人信息
|
||
$followUser = [
|
||
'userid' => $staffId,
|
||
'name' => $staffName,
|
||
'add_time' => time()
|
||
];
|
||
|
||
if ($exists) {
|
||
// 更新已有记录
|
||
$existsData = json_decode($exists['follow_users'] ?? '{"followers":[]}', true);
|
||
if (!isset($existsData['followers'])) {
|
||
$existsData = ['followers' => []];
|
||
}
|
||
|
||
// 检查是否已存在该跟进人
|
||
$found = false;
|
||
foreach ($existsData['followers'] as &$follower) {
|
||
if ($follower['userid'] === $staffId) {
|
||
$follower = $followUser;
|
||
$found = true;
|
||
break;
|
||
}
|
||
}
|
||
unset($follower);
|
||
|
||
if (!$found) {
|
||
$existsData['followers'][] = $followUser;
|
||
}
|
||
|
||
$data['follow_users'] = json_encode($existsData, JSON_UNESCAPED_UNICODE);
|
||
$data['update_time'] = time();
|
||
|
||
$exists->save($data);
|
||
|
||
return 'updated';
|
||
} else {
|
||
// 新增记录
|
||
$data['follow_users'] = json_encode(['followers' => [$followUser]], JSON_UNESCAPED_UNICODE);
|
||
$data['create_time'] = time();
|
||
|
||
$model->save($data);
|
||
|
||
return 'added';
|
||
}
|
||
}
|
||
|
||
/**
|
||
* @notes 检查应用权限（用于诊断）
|
||
* @return array 返回应用的权限信息
|
||
*/
|
||
public function checkAppPermissions(): array
|
||
{
|
||
try {
|
||
$accessToken = $this->getAccessToken();
|
||
|
||
// 尝试获取应用详情
|
||
$url = 'https://qyapi.weixin.qq.com/cgi-bin/agent/get';
|
||
$params = [
|
||
'access_token' => $accessToken,
|
||
'agentid' => config('pay.wechat_work.agent_id', 1000002),
|
||
];
|
||
|
||
$response = $this->httpGet($url, $params);
|
||
|
||
return [
|
||
'success' => isset($response['agentid']),
|
||
'data' => $response,
|
||
'message' => isset($response['errmsg']) ? $response['errmsg'] : 'OK',
|
||
];
|
||
} catch (\Throwable $e) {
|
||
return [
|
||
'success' => false,
|
||
'data' => [],
|
||
'message' => $e->getMessage(),
|
||
];
|
||
}
|
||
}
|
||
|
||
/**
|
||
* @notes 创建外部客户（扫码添加）
|
||
* @param string $staffId 员工ID
|
||
* @param string $staffName 员工姓名
|
||
* @param array $customerInfo 客户信息
|
||
* @return array|false 返回创建结果，失败返回false
|
||
*/
|
||
public function createExternalContact(string $staffId, string $staffName, array $customerInfo)
|
||
{
|
||
try {
|
||
$accessToken = $this->getContactAccessToken();
|
||
$url = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/add_contact?access_token={$accessToken}";
|
||
|
||
$data = [
|
||
"userid" => $staffId,
|
||
"external_contact" => [
|
||
"name" => $customerInfo['name'] ?? '未知客户',
|
||
"mobile" => $customerInfo['mobile'] ?? '',
|
||
"position" => $customerInfo['position'] ?? '',
|
||
"corp_name" => $customerInfo['corp_name'] ?? '',
|
||
"avatar" => $customerInfo['avatar'] ?? ''
|
||
]
|
||
];
|
||
|
||
Log::info('企业微信-创建外部客户请求: ' . json_encode($data, JSON_UNESCAPED_UNICODE));
|
||
|
||
$response = $this->httpPost($url, json_encode($data));
|
||
|
||
Log::info('企业微信-创建外部客户响应: ' . json_encode($response, JSON_UNESCAPED_UNICODE));
|
||
|
||
if (isset($response['external_userid'])) {
|
||
return $response;
|
||
}
|
||
|
||
Log::error('创建外部客户失败: ' . json_encode($response));
|
||
return false;
|
||
} catch (\Exception $e) {
|
||
Log::error('创建外部客户异常: ' . $e->getMessage());
|
||
return false;
|
||
}
|
||
}
|
||
|
||
/**
|
||
* @notes HTTP POST请求
|
||
*/
|
||
private function httpPost(string $url, string $data): array
|
||
{
|
||
$ch = curl_init();
|
||
curl_setopt($ch, CURLOPT_URL, $url);
|
||
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
|
||
curl_setopt($ch, CURLOPT_POST, true);
|
||
curl_setopt($ch, CURLOPT_POSTFIELDS, $data);
|
||
curl_setopt($ch, CURLOPT_HTTPHEADER, [
|
||
'Content-Type: application/json',
|
||
'Content-Length: ' . strlen($data)
|
||
]);
|
||
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);
|
||
curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, false);
|
||
curl_setopt($ch, CURLOPT_TIMEOUT, 30);
|
||
|
||
$output = curl_exec($ch);
|
||
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
|
||
curl_close($ch);
|
||
|
||
if ($httpCode !== 200) {
|
||
Log::error('HTTP请求失败: ' . $url . ', HTTP Code: ' . $httpCode);
|
||
return [];
|
||
}
|
||
|
||
$result = json_decode($output, true);
|
||
if (json_last_error() !== JSON_ERROR_NONE) {
|
||
Log::error('JSON解析失败: ' . $output);
|
||
return [];
|
||
}
|
||
|
||
return $result;
|
||
}
|
||
|
||
/**
|
||
* @notes HTTP GET请求
|
||
*/
|
||
private function httpGet(string $url, array $params = []): array
|
||
{
|
||
if (!empty($params)) {
|
||
$url .= '?' . http_build_query($params);
|
||
}
|
||
|
||
$ch = curl_init();
|
||
curl_setopt($ch, CURLOPT_URL, $url);
|
||
curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
|
||
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);
|
||
curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, false);
|
||
curl_setopt($ch, CURLOPT_TIMEOUT, 30);
|
||
|
||
$response = curl_exec($ch);
|
||
$httpCode = curl_getinfo($ch, CURLINFO_HTTP_CODE);
|
||
curl_close($ch);
|
||
|
||
if ($httpCode !== 200) {
|
||
Log::error('HTTP请求失败: ' . $url . ', HTTP Code: ' . $httpCode);
|
||
return [];
|
||
}
|
||
|
||
$result = json_decode($response, true);
|
||
if (json_last_error() !== JSON_ERROR_NONE) {
|
||
Log::error('JSON解析失败: ' . $response);
|
||
return [];
|
||
}
|
||
|
||
return $result;
|
||
}
|
||
}
|