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@@ -957,8 +957,13 @@ class ConversionLogic
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}
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/**
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* Aggregate add-contact events by WeCom user once, then project that raw
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* snapshot to departments, members and virtual buckets in PHP.
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* 区间有效加粉：按企微员工聚合后，再投影到部门/成员/虚拟桶。
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*
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* 口径（对齐企微客户列表，而非原始回调条数）：
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* - 统计区间内 add_external_contact，按 (user_id, external_userid) 去重；
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* - 加粉之后、统计结束前须有 msg_audit_approved（排除未完成链路的幽灵事件）；
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* - 加粉之后、统计结束前若出现 del_external_contact（客户从企微侧删除）则不计。
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* 不扣减 del_follow_user：企微客户列表中改名带「删」的客户往往仍在列表中。
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*
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* @param array<string, mixed>|null $mediaChannel
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* @param int[]|null $adminIds null means all active/unbound WeCom users
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@@ -981,7 +986,7 @@ class ConversionLogic
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}
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}
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$baseKey = self::requestRowsCacheKey('fans', [
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$baseKey = self::requestRowsCacheKey('fans-effective-v2', [
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$startTimestamp,
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$endTimestamp,
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self::mediaChannelCacheKey($mediaChannel),
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@@ -1019,11 +1024,30 @@ class ConversionLogic
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}
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}
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$eventTable = config('database.connections.mysql.prefix') . 'qywx_external_contact_event';
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$query = Db::name('qywx_external_contact_event')
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->alias('e')
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->where('e.change_type', 'add_external_contact')
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->where('e.event_time', 'between', [$startTimestamp, $endTimestamp])
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->fieldRaw('e.user_id, COUNT(*) AS add_fans_count')
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->whereRaw(
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'EXISTS (SELECT 1 FROM `' . $eventTable . '` audit_e'
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. ' WHERE audit_e.user_id = e.user_id'
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. ' AND audit_e.external_userid = e.external_userid'
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. ' AND audit_e.change_type = ?'
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. ' AND audit_e.event_time >= e.event_time'
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. ' AND audit_e.event_time <= ?)',
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['msg_audit_approved', $endTimestamp]
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)
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->whereRaw(
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'NOT EXISTS (SELECT 1 FROM `' . $eventTable . '` del_e'
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. ' WHERE del_e.user_id = e.user_id'
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. ' AND del_e.external_userid = e.external_userid'
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. ' AND del_e.change_type = ?'
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. ' AND del_e.event_time >= e.event_time'
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. ' AND del_e.event_time <= ?)',
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['del_external_contact', $endTimestamp]
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)
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->fieldRaw('e.user_id, COUNT(DISTINCT e.external_userid) AS add_fans_count')
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->group('e.user_id');
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if ($workWechatUserIds !== null) {
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$query->whereIn('e.user_id', $workWechatUserIds);
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@@ -1604,6 +1628,8 @@ class ConversionLogic
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$entity['interview_rate'] = self::percent($interviewCount, $appointmentTotalCount);
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$entity['receive_rate'] = self::receiveRate($completedOrderCount, $addFansCount, $interviewCount, $dimension);
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$entity['interview_receive_rate'] = self::percent($completedOrderCount, $interviewCount);
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// 面诊接诊率：面诊 / 挂号
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$entity['interview_paid_rate'] = self::percent($interviewCount, $paidAppointmentCount);
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$entity['open_receive_rate'] = self::percent($completedOrderCount, $totalOpenCount);
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$entity['avg_unit_price'] = self::safeDivideMoney($completedOrderAmount, $completedOrderCount);
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$entity['cash_cost'] = self::safeDivideMoney($effectiveAccountCost, $addFansCount);
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@@ -1837,6 +1863,7 @@ class ConversionLogic
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$node['interview_rate'] = self::percent($interviewCount, $appointmentTotalCount);
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$node['receive_rate'] = self::receiveRate($completedOrderCount, $addFansCount, $interviewCount, 'dept');
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$node['interview_receive_rate'] = self::percent($completedOrderCount, $interviewCount);
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$node['interview_paid_rate'] = self::percent($interviewCount, $paidAppointmentCount);
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$node['open_receive_rate'] = self::percent($completedOrderCount, $totalOpenCount);
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$node['avg_unit_price'] = self::safeDivideMoney($completedOrderAmount, $completedOrderCount);
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$node['cash_cost'] = self::safeDivideMoney($effectiveAccountCost, $addFansCount);
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@@ -2258,6 +2285,7 @@ class ConversionLogic
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'interview_rate' => 0.0,
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'receive_rate' => 0.0,
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'interview_receive_rate' => 0.0,
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'interview_paid_rate' => 0.0,
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'open_receive_rate' => 0.0,
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'avg_unit_price' => 0.0,
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'cash_cost' => 0.0,
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@@ -2324,6 +2352,7 @@ class ConversionLogic
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'member'
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),
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'interview_receive_rate' => self::percent($completedOrderCount, $interviewCount),
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'interview_paid_rate' => self::percent($interviewCount, $paidAppointmentCount),
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'open_receive_rate' => self::percent($completedOrderCount, $totalOpenCount),
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'avg_unit_price' => self::safeDivideMoney($completedOrderAmount, $completedOrderCount),
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'cash_cost' => self::safeDivideMoney($effectiveAccountCost, $addFansCount),
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@@ -2500,6 +2529,7 @@ class ConversionLogic
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$dimension
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);
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$summary['interview_receive_rate'] = self::percent($summary['completed_order_count'], $summary['interview_count']);
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$summary['interview_paid_rate'] = self::percent($summary['interview_count'], $summary['paid_appointment_count']);
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$summary['open_receive_rate'] = self::percent($summary['completed_order_count'], $summary['total_open_count']);
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$summary['avg_unit_price'] = self::safeDivideMoney($summary['completed_order_amount'], $summary['completed_order_count']);
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$summary['cash_cost'] = self::safeDivideMoney($summary['account_cost'], $summary['add_fans_count']);
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